Over the last two years, the healthcare sector has been the number 1 target for hackers who have attempted to attack health centres or even the health department of an entire country. The industry faces threats such as ransomware that blocks the whole healthcare system, deceptive techniques such as phishing, or breaches of sensitive data.
MSPs and healthcare centres need to be aligned and act proactively in order to protect themselves from these risks. This strategy enables them to achieve endpoint protection and damage control in the event of a cyberattack.
- Employee training and awareness
Healthcare organisations must prioritise ongoing cybersecurity training for all employees. Regular workshops and seminars can help staff recognise phishing attacks, social engineering tactics, and other cyber threats. An informed workforce is the first line of defence against potential breaches. - Implement strong access controls
Limit access to sensitive information to only those who need it to perform their job functions. Role-based access controls (RBAC) help ensure that staff can only access data relevant to their roles. Regularly reviewing and updating access permissions can help mitigate risks. - Data encryption
Encrypting sensitive patient data, both in transit and at rest, is critical. This ensures that even if data is intercepted or accessed without authorisation, it remains unreadable to unauthorised users. - Keep all devices up to date, both hardware and software
The use of outdated PCs, as well as operating systems and antivirus without the latest updates installed, represent a major cybersecurity breach that hackers could exploit to attack the database. Using advanced devices and managed service providers in the Cloud would make healthcare centres more resilient to these types of threats. Healthcare centres need to deploy an advanced solution that incorporates a strong layer of prevention, detection, and response to potential advanced threats (EDR). If they lack full protection at the endpoint, all other initiatives may fall short. - Secure medical devices
With the increasing use of connected medical devices, ensuring their security is paramount. Regularly assess and update the security features of these devices, and segment them from the main network to reduce risk. - Regular data backups
Frequent backups of critical data can safeguard against ransomware attacks and other data loss incidents. Ensure that backups are stored securely and that restoration processes are tested regularly. - Utilise Multi-Factor Authentication (MFA)
MFA adds an extra layer of security by requiring multiple forms of verification before granting access to sensitive systems. This can significantly reduce the risk of unauthorised access. - Vendor risk management
Evaluate the cybersecurity practices of third-party vendors that have access to sensitive data. Ensure they adhere to stringent security standards and maintain regular communication regarding their security measures. - Engage patients in cybersecurity
Educate patients about protecting their personal information, emphasising the importance of using secure communication channels when sharing sensitive data. Encourage them to be vigilant about their health information.
In the healthcare sector, where the stakes are high, adopting a proactive approach to cybersecurity is non-negotiable. By implementing these best practices, healthcare organisations can protect sensitive patient data, ensure compliance with regulations, and ultimately maintain trust in the services they provide. The ongoing commitment to cybersecurity not only safeguards patients but also strengthens the overall integrity of the healthcare system.
Contact the Dolos team, to learn how your IT teams can protect the healthcare and other sectors against the most sophisticated cyberattacks.